Webhook delivery log

Accessing the delivery log

Go to Settings → Security → Webhooks → [Your endpoint] → View delivery log.

Reading the log

Each row shows: delivery timestamp, HTTP status code returned by your endpoint, event type, duration (milliseconds), and a "View payload" link to see the exact JSON that was sent.

Investigating a failed delivery

1. Click on the failed row to expand it
2. Check the HTTP status code — 4xx means your endpoint rejected the request; 5xx or timeout means your endpoint was unavailable
3. View the payload to confirm the data was correct
4. Use "Resend" to replay the event to your endpoint

Sending a test event

From the webhook configuration page, click Send test event. This fires a customer.risk_band_changed event with sample data to your endpoint, letting you test your integration without waiting for a real event.